fAQs

Ask Us Anything


How would you describe your photographic style?

Our style is documentary: observing, anticipating and capturing moments as they unfold. When it comes to bridal party photos we'll provide a bit more direction but our priority is letting you relax and enjoy hanging with your besties. 


How many hours do you shoot for?

Our album packages include up to 10 hours of coverage which is perfect for capturing the day from getting ready through to everyone getting loose on the dancefloor. Album packages can be extended by up to two additional hours to make 12 hours in total.

We also offer a coverage only service of up to 5 hours, which is perfect if you're having a lunchtime wedding or intimate elopement or if you’re undecided about having an album. Additional hours can be added to create a bespoke package.


Are you discreet?

Absolutely. We fully respect the importance of the day so we keep noise and distractions to a minimum at all times. We also travel light so you’ll never see us running around with mountains of gear. Once the dancing starts, however, there's every chance you'll find us in the middle of the dancefloor capturing everyone's special moves! 


What do you wear?

We dress smart enough for the occasion and comfortably enough for a day of shooting.


Are you insured?

Yes, we have public liability insurance of $10 million and can provide your venue with a certificate if required.


How do we receive our images?

We deliver all your edited image via a private web-based gallery which offers heaps more options than USBs or DVDs (which will either stop working or get lost):

  • It's hosted up in the cloud so your photos will always be safe from theft or fire

  • It allows you to view your images from any computer, anywhere in the world

  • It can be shared with your friends, family and anyone you send the link and password to

  • It allows you to create multiple "favourites lists" so you can share different sets of images with different groups of friends and family

  • It allows you to mark images as private so no one else who views your gallery can see them

  • It allows you to download your images in high resolution

  • It also has a shopping cart function so you and your guests can order fine art prints as souvenirs of the big day

Your gallery will remain online for at least two years giving you plenty of time to download the images and make use of the features.


Do we need a wedding album?

We believe that if the photos are important to you and you're going to invest in a great photographer then your favourite images deserve to be showcased in a beautifully crafted album that complements the quality of the images. A professional album also protects and preserves your favourite images and will always provide a thrilling experience as the pages are turned for generations to come.

Albums are also futureproof. If you only have jpeg images how do you know if they will be readable in 10, 20, 50 years time? Floppy disks and video cassettes used to be the norm but how would you view them now? And will Facebook still be around when your grandkids ask to see your wedding photos?

To provide the best experience possible all our albums are crafted by Queensberry of New Zealand, widely regarded as the finest album company in the world.


Any chance of a discount?

Sorry, our prices are fixed in order to be fair to all our couples.


Do you charge travel fees?

It depends. We love the opportunity to travel so if the drive is within two hours from our home studio in Canberra (e.g. southern highlands and Kangaroo Valley) then are no additional costs.

However, for weddings beyond two hours drive from Canberra there is a travel fee of $300 - $500 depending on the distance and how many nights accomodation may be required. If you're getting married interstate or overseas then return airfares, car hire and two nights accommodation will need to be factored in.


Do we need to feed you?

Yes please! We burn heaps of calories being on our feet all day so we kindly request a main course for each of us during the reception. Ideally this should be served at the same time as the bridal party so we finish at the same time as you and are ready to cover you mingling with your guests or delivering a speech.


We would love to find out more, so what are the next steps?

Well just as chemistry is key to finding your perfect partner we believe it's important for you to feel a connection with your photographers and vice versa. So the first step is to drop by our new home studio in Canberra (if you’re based locally) so we can get to know each other. You'll also have the opportunity to see more of our work, view our selection of Queensberry albums and have all your questions answered. Alternatively if you’re based outside of the ACT we would love to chat with you over Skype.

After your appointment we'll send you links to our online contract and booking form. If you'd like to book us simply complete the contract and booking form and then we'll send you an invoice for 50% of the cost of your chosen package which will lock us in for your date. The balance of payment will be due four weeks prior to your wedding and we'll drop you a line when it's due.


Are there any wedding vendors you can recommend?

Where do we start? We've made heaps of great friends and are proud to include over 50 of our nearest and dearest wedding vendors in The Circle Of Trust.


We hope this is useful but if you have any other questions we'd love to answer them, so please drop us a line.